Domain Service Series

EMS Compass hosted a series of town-hall style webinars June 15-18, 2015 as a forum for members of the EMS community and other stakeholders to provide feedback on the quality and performance measures topics under consideration for further development and testing.

Throughout the month of May 2015, EMS Compass held an open “Call for Measures,” and more than 400 measures were submitted through the initiative website. These webinars were the public’s chance to discuss the measures that were proposed and within the context of the 10 domains, provide input that will help the EMS Compass team prioritize the clinical areas and topics addressedThis input will be used by the initiative to evaluate the measures based on criteria such as their importance for EMS to measure and report to their communities and patients, the ability of EMS systems to collect and analyze the data, and the evidence supporting the validity of the measure.

The ten webinars were organized by type of performance measure domain, or related area of interest. Members of the EMS Compass Initiative led the webinars, which focused on discussing the types of measures that have been proposed and receiving community input.

If you were unable to view the webinars live, you can access the recordings below.

June 15th, 2015

Patient and Family Engagement

View previously recorded webinar via link above. Presentation documentation.
(Example: Customer satisfaction, parent/family involvement, patient experience)

Patient Safety

View previously recorded webinar via link above. Presentation documentation.
(Example: Stretcher drop rate, adverse event rate, ambulance crash rate, deteriorating patient (early warning), infection control/hand hygiene) 

June 17th, 2015

Clinical Process/Effectiveness

View previously recorded webinar via link above. Please note: this recording experienced technical difficulties and may not be complete. We apologize for the inconvenience. Presentation documentation.
(Example: Stroke, STEMI, SCA, trauma, RAD, sepsis, CHF, pain management, hypoglycemia, seizures, COPD, mental health, anaphylaxis , provider skill success rate)

EMS Workforce*

View previously recorded webinar via link above. Presentation documentation.
(Example: Turnover/Retention, vacancy rate, productivity, Compensation Comparator, injury rate, lost work days rate, education, R&R, certification & licensure, safety (near miss reporting, policies, etc), provider safety)

EMS Fleet*

View previously recorded webinar via link above. Presentation documentation.
(Example: Vehicle miles traveled (VMT) rates)

June 16th, 2015

Care Coordination

View previously recorded webinar via link above. Please note: this recording experienced technical difficulties and may not be complete. We apologize for the inconvenience. Presentation documentation.
(Example: Matching care to need, access)

Population/Public Health

View previously recorded webinar via link above. Presentation documentation.
(Example: Volumes, symptoms onset to 911, requests per capita)

Efficient Use of Healthcare Resources

View previously recorded webinar via link above. Presentation documentation.
(Example: Cost per capita/patient, tax dollars per capita, patient utilization rate, patient contact time reliability, crash scene time) 

June 18th, 2015

EMS Data*

View previously recorded webinar via link above. Presentation documentation.
(Example: NEMSIS submission rate, data integrity)

EMS Finance*

View previously recorded webinar via link above. Please note: this recording experienced technical difficulties and may not be complete. We apologize for the inconvenience. Presentation documentation.
(Example: Reimbursement rates)

*EMS Convenience Domains that are outside the NQS/NQF original six but may prove to be necessary for EMS performance measurement.